Frequently Asked Questions

What payment methods do you accept?
[PLACEHOLDER - list real accepted payment methods: bank transfer, e-wallet, Midtrans-supported options, etc.]
How long does shipping take?
[PLACEHOLDER - real courier options (JNE/J&T) and typical delivery timeframe by region.]
Can I return or exchange an item?
[PLACEHOLDER - real return/exchange policy, time window, and condition requirements.]
How do I track my order?
Use the Find My Order page with your order code, or check the tracking link sent to your email once your order ships.
Do you have a physical store?
Yes - see our About Us page for the store address and contact number.